All references to “the Company“, “we“, “us” and “our” in these terms and conditions are deemed to refer to Optique Holdings Pty Ltd.

All references to “you” and “your” are deemed to refer to any user and/or visitor of www.getcontacts.co.za (“Website“).

ACCEPTANCE OF TERMS

The Company permits the use of this Website subject to the Terms and Conditions (“Terms and Conditions“). By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.

USE OF THE WEBSITE

  1. You may only use the Website if you are 18 years of age or older. If you are under 18, you may use the Website only with the involvement of your parent or legal guardian.
  2. You agree that you will not use any device, software or other instrument to interfere or attempt to interfere with the proper working of this Website. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Company representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).
  3. You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.
  4. You may not display, publish, copy, print, post or otherwise use the Website and/or the information contained therein for the benefit of any other website without the express prior written consent of an authorised Company representative.

DISCLAIMER

  1. While the Company takes reasonable measures to ensure that the contents of this Website are accurate and complete, the Company makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website.
  2. All information provided on this website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.
  3. The Company does not accept any responsibility for any errors or omissions on this Website.
  4. In addition to the disclaimers contained elsewhere in these Terms and Conditions, the Company also makes no warranty or representation, whether express or implied, that the information or files available on this Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise or jeopardise the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way.
  5. Goods damaged in transit, notification must be made via a phone call on receipt of goods and not after. Please check and unpackage goods whilst the courier is still with you.

    PRIVACY POLICY

    1. We respect your right to privacy and therefore aim to ensure that we comply with the legal requirement of the POPI Act which regulates the manner in which we collect, process, store, share and destroy any personal information which you have provided to us.

      What information will we collect

      1. Name & Surname
      2. Contact Number
      3. E-Mail Address (when provided)
      4. Address (when provided)

      Why do we collect Personal Information

      We collect personal information in order to liaise with you telephonically, via our website or email so that we may:

      1. respond to any query or comment received from you;
      2. inform you of new services;
      3. enable us to process, validate and verify information and requests for the supply of services;
      4. for the purposes for which you specifically provided the information; and
      5. generally to improve your experience on our website.

      Minors

      If you are under 18 years of age (minor), we will require the consent of your parent/guardian/competent person before we process such personal information.

      Processing of Information

      We will share your personal information:

      1. in order to comply with applicable law or with legal process served on our company;
      2. in order to protect and defend the rights or property of our company; and
      3. thus require your personal information in order to render a proper and efficient service. We will ensure that all such employees and third party service providers, having access to your personal information, are bound by confidentiality agreements.
      4. with employees and/or third parties who assist us in providing services to you and
      5. Collection of Information by “Cookies”

      You are aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of “cookies.” “Cookies” are small text files a website can use to recognise repeat users, facilitate the user’s ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on our Websites.

      Security Measures

      We will:

      1. treat your personal information as strictly confidential;
      2. take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
      3. promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
      4. provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and
      5. We will not retain your personal information longer than the period for which it was originally required, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

       

      ALTHOUGH WE TAKE THE AFOREMENTIONED PRECAUTIONS IN PROTECTING YOUR PERSONAL INFORMATION, WE SHALL HOWEVER NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION IF BYEOND OUR REASONABLE CONTROL.

      Your Rights

      You have the right at any time to:

      1. rectify the Personal Information collected by us;
      2. object to the processing of Personal Information (subject to legislation);
      3. request the return or destruction of Personal Information (subject to legislation);
      4. lodge a complaint with the company.

      Personal Information processed by us may be routed/transferred to a third country or International organization. 

      All enquiries must be addressed to the information officer: Leon van Vuuren, who can be contacted via email at hello@optique.co.za  or via telephone on 079 446 0763

    LIMITATION OF LIABILITY

    1. THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL INJURY, LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, ANY MATERIAL OR CONTENT CONTAINED IN, OR INABILITY TO USE, AND/OR UNLAWFUL ACTIVITY ON, THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
    2. YOU HEREBY INDEMNIFY THE COMPANY AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

    CHANGES TO THESE TERMS AND CONDITIONS

    The Company reserves the right to update and/or amend the Terms and Conditions from time to time and without any notice, and you are accordingly encouraged to check the Website regularly. Any such change will only apply to your use of this Website after the change is displayed on this Website. If you use this Website after such updated or amended Terms and Conditions have been displayed on this Website, you will be deemed to have accepted such updates or amendments.

    1. Availability and termination
    • We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you.
    • The Company may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that the Company will not be liable to you in the event that it chooses to suspend, modify or terminate this Website.
    1. Governing Law
    • These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.

    Sales
    Cash Sales – We accept card payments & bank transfers (EFT).
    All bank transfers must reflect in our bank account before the goods will be released.

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